Customer Support Specialist | Client Success Manager | Virtual Receptionist

Remote

Part Time to Full Time

Experienced

Rate: $5–7 USD/hour
Work Arrangement: Remote

We’re looking for friendly and professional Customer Support Specialists to provide excellent service and client care.

Key Responsibilities:

Respond to customer inquiries via email, chat, or phone.
Provide assistance with services, bookings, or troubleshooting.
Maintain client relationships and ensure satisfaction.
Document interactions and escalate issues when necessary.

Ideal Candidate:

Background in customer service or client support.
Strong communication and problem-solving skills.
Empathetic, patient, and service-oriented.
Organized and reliable in managing client requests.

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(The EFSET is a standardized English proficiency test used to assess your ability to communicate effectively in both written and spoken English.
Our clients highly value team members who can communicate clearly and professionally with minimal supervision. Since we follow a non-micromanagement approach, it is crucial that candidates can confidently express themselves, comprehend instructions accurately, and engage in meaningful client interactions. We also emphasize over-communication to ensure alignment and prevent misunderstandings.
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